Front of House Officer (Bellarine Arts Centre) Multiple casual positions at City of Greater Geelong

, , -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

44.81

Posted On

12 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Box Office Operations, Bar Operations, Kiosk Operations, Event Set-up, Venue Presentation, OH&S Compliance, Administrative Tasks, Communication Skills, Stakeholder Engagement

Industry

Government Administration

Description

About the role In this role, you will be part of a vibrant arts and events environment at the Bellarine Arts Centre, supporting the delivery of performances, functions and community activities. You will provide welcoming and professional front-of-house service across box office, bar and kiosk operations, while helping ensure the venue is safe, clean and well presented for all visitors. Key responsibilities include: * Providing friendly and professional customer service to patrons, hirers and community users. * Supporting box office, bookings, bar and kiosk operations during events and performances. * Assisting with event set-up, room preparation and general venue presentation. * Maintaining a safe, clean and welcoming environment, including basic cleaning and adherence to OH&S procedures. About you To be successful in this role, you will bring strong customer service skills and enjoy working in a busy events or hospitality-style environment. You are adaptable, reliable, and confident engaging with a wide range of people, including community groups, schools and event patrons. Essential Experience: * Demonstrated experience in customer service with the ability to manage enquiries and resolve issues professionally. * Ability to undertake basic administrative tasks and use computer systems. * Understanding of OH&S requirements and ability to support safe venue operations, including physical tasks such as moving furniture or equipment. * Strong communication skills and ability to work effectively with diverse stakeholders. * WWCC required before commencement. If this sounds like the role for you, then click apply now! A career with us We’d love for you to continue your career with the City and set the benchmark for a sustainable, inclusive and culturally safe workplace. With a range of benefits, flexible working options, learning and development opportunities, support services and the opportunity to give back to the community, the City has so much to offer! Click https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx [https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx] to view all the benefits to you working at the City. We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process. Applications and Enquiries Click the Position Description link to view more information about this position. Enquiries: Lisa Harvey | Operations Manager LHarvey@geelongcity.vic.gov.au [LHarvey@geelongcity.vic.gov.au] Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au [careers@geelongcity.vic.gov.au] noting your preferred method of communication and contact details and a member of the team will be in touch. We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

Responsibilities

Provide professional front-of-house service across box office, bar, and kiosk operations for performances and community activities. Ensure the venue remains safe, clean, and well-presented through event set-up and adherence to OH&S procedures.