JOB SUMMARY

We are seeking enthusiastic and customer-focused Front of House Staff to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. This role is essential in creating a positive experience for all visitors while maintaining the operational efficiency of our front of house.

QUALIFICATIONS

• Previous experience in a customer-facing role, preferably in hospitality or food service.
• Excellent communication skills with a strong ability to engage with guests positively.
• Strong organisational skills with attention to detail to ensure efficient operations.
• Ability to work well under pressure in a fast-paced environment.
• A team player who is adaptable and willing to learn new skills.
• Knowledge of food safety regulations is an advantage but not essential as training will be provided.
• Flexibility to work various shifts, including evenings and weekends, as required by the business needs. Join us in delivering outstanding service that leaves a lasting impression on our guests!
  Job Types: Full-time, Part-time, Permanent
  Pay: £18,000.00-£25,000.00 per year

Benefits:

• Canteen
• Employee discount
• Store discount

Work Location: In perso

• Greet and welcome guests as they arrive, ensuring a friendly and professional atmosphere.
• Manage reservations and seating arrangements efficiently to optimise guest flow.
• Provide menus, take orders, and assist with any inquiries regarding food and beverage offerings.
• Ensure the cleanliness and organisation of the front of house area, including dining spaces and reception.
• Collaborate with kitchen staff to ensure timely service and address any guest concerns promptly.
• Handle cash transactions accurately and maintain records as required.
• Assist in training new staff members on front of house procedures and customer service standards.
• Uphold health and safety regulations while maintaining a high standard of hygiene.