Join our fabulous team at The Fleet Hotel as a Front of House Porter.
The Front of House Porter is an important position working closely with the Reception Team.

ABOUT US

The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Café, much loved by Dubliner’s for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewley’s Café which was established by Ernest Bewley in 1905. Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliner’s for generations.

REQUIREMENTS

• The ideal candidate will possess at least 1 years’ experience in a similar role in a 4* hotel setting

COMPANY CULTURE

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

COMPANY BENEFITS

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

KEY RESPONSIBILITIES

Cleanliness and Maintenance:
Regularly clean and sanitize all front of house areas, including floors, windows, furniture, and restrooms.
Ensure all public areas are well-maintained and presentable at all times.
Perform regular checks of high-traffic areas to maintain cleanliness throughout the day.
Report any maintenance issues or potential hazards to the appropriate department.
Customer Service:
Greet and assist guests upon arrival, providing a friendly and welcoming atmosphere.
Respond to guest inquiries and requests promptly and courteously.
Assist with luggage and other guest needs as required.
Provide directions and information about the facility and surrounding areas.
Support Operations:
Assist front desk staff with various tasks as needed, including delivering items to guest rooms or other locations within the establishment.
Coordinate with housekeeping and maintenance departments to ensure seamless operations.
Set up and break down public areas for events or meetings as required.
Monitor inventory of cleaning supplies and request replenishments as necessary.
Security and Safety:
Ensure all public areas are free from obstacles and potential hazards.
Adhere to all health and safety regulations, including COVID-19 protocols if applicable.
Assist in emergency situations, following established procedures and guidelines.