Front of House Reception Assistant at Children First

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

30083.0

Posted On

25 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reception Services, Administrative Support, Customer Service, Organization, Attention To Detail, Multitasking, Phone Handling, Meeting Coordination, Mail Handling, Invoice Processing

Industry

Description

The Role Job Title: Front of House Reception Assistant Reference number: CF26-23 Location: Edinburgh Salary: Band B, £25,155.00 to £30,083.00 per annum Post Type: Temporary (3 months), part-time (14 hours) Closing Date: Tuesday 2nd June 2026 Interview Date: Tuesday 9th June 2026 We are seeking a friendly and professional Front of House Reception Assistant to support our Front of House Administrator in delivering a welcoming and efficient reception service. Hours:14 hours per week, across 2 days -Monday and Wednesday (flexible) Initially for 3 months Key Responsibilities: Provide a warm and professional welcome to all visitors and staff Assist with setting up and preparing meeting rooms Answer and direct incoming phone calls in a courteous manner Support general front-of-house and administrative duties Ensure reception and meeting areas are tidy and presentable at all times Skills & Experience: Friendly, approachable, and customer-focused attitude Good organisational skills and attention to detail Ability to multitask and work as part of a team Previous reception or administrative experience is desirable but not essential Our Values Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families. With love, we put children first. With purpose, we transform lives together. With strength, we do whatever it takes to protect Scotland’s children. How to Apply If you share our values and are passionate about supporting our people, we would love to hear from you. Closing date: Tuesday 2nd June 2026 Interviews: Tuesday 9th June 2026 Contact: For more information, email steffanie.duffy@childrenfirst.org.uk FULL JOB DESCRIPTION General Purpose Working with the Property team, alongside our Front of House administrator you will be the friendly face and efficient organiser that helps to keep the building running smoothly. This is a temporary three-month role and offers the chance to be the first point of contact for visitors and staff and play a significant role in how Children First is perceived. Key Results Areas Undertake reception and office support tasks and activities to ensure the smooth and efficient running of the reception function, including but not restricted to: Provide front line reception service and first point of contact to external visitors and telephone callers, answering questions and responding to queries using own initiative as appropriate, to ensure a courteous and responsive service Responsible for the handling of incoming and outgoing mail, courier services, orders and deliveries Manage the internal room booking system including scheduling and booking of events and meetings Assist in the facilitation of meetings, including maintaining meeting rooms and organising refreshments for visitors/meetings as required Tasks related to reception; weekly / monthly health and safety checks, ordering office supplies and equipment, and booking car parking for staff and visitors Provide quality support tasks and activities including but not restricted to: General admin duties, monitoring of two group email boxes and responding where practicable Processing of relevant invoices Attend and contribute to administration meetings and monthly team meetings Undertaking other duties commensurate with the grade, when required Contributes to the review and development of administrative and reception procedures and systems: Participate and contribute to the organisational administrative function development Commit to self-development and participates in related learning activities Additional Responsibilities To be committed and adhere to Children First’s mission and values To comply with Children First’s code of conduct To actively consider the involvement of children, young people and families with who we work, in all areas of practice To actively consider the involvement of volunteers in all areas of our work. To observe all health and safety requirements To work and promote policies in relation to equal opportunities and anti-discriminatory practices What kind of people are we looking for? What kind of Family Wellbeing team member will you be? Base Your profile Why us? Salary, Conditions, Pension About us Children First is Scotland’s national children’s charity. We stand up for every child because all children should have a safe childhood. We protect children from harm and support them to recover from trauma and abuse through our national and local services. We help children, their families and the people that care for them by offering emotional, practical, and financial support. We give children hope and a safer, brighter future. Our core values guide how each one of us works in our individual day to day job: • With love, we put children first. • With purpose, we transform children’s lives together. • With strength, we do whatever it takes to protect Scotland’s children. These values are reflected in everything we do. If you share our vision and values and would like to join our team then we would love to hear from you.

Responsibilities

Provide a professional welcome to visitors and manage the front-of-house reception service. Support the Property team with administrative tasks, meeting room coordination, and office supply management.