ESSENTIAL SKILLS AND EXPERIENCE

• Previous Reception experience in an hotel / college or similar environment
• Excellent interpersonal and communications skills
• Good organisational and time management skills
• Attention to detail
• Ability to multi-task and work under pressure
• Sound Microsoft office skills

DESIRABLE SKILLS AND EXPERIENCE

• Good understanding of Kinetics or a similar software system
• Reservation experience
  Job Type: Full-time
  Pay: £12.60 per hour
  Expected hours: No more than 37.50 per week

Benefits:

• Discounted or free food
• On-site parking

Language:

• English (preferred)

Work Location: In perso

GENERAL RESPONSIBILITIES

· Work in a pro-active manner.
· Take professional responsibility for your own work.
· Manage your time and establish priorities.
· Produce a high standard of work.
· Take initiative and think ahead.
· Respect confidentiality in relation to students, staff and visitors.

PARTICULAR RESPONSIBILITIES

You will:
· Provide reception and front of house requirements for students, visitors and other guests including accommodation, meeting room and dining bookings; meeting, greeting and assisting guests and visitors generally including:
o Recording bookings on the colleges room booking system
o Looking after College key systems
o Helping to prepare and maintain visitor documentation
o Keeping records of meals and other sales, collecting money for room bookings, meals and other sales and carrying out Petty Cash transactions
o Providing general reception duties and dealing with telephone enquiries.
o Looking after car parking
o Organising refreshments for guests and meetings as reasonably requested
· Provide a range of administrative services including:
o Photocopying and booking meeting-rooms
o Keeping everyone informed in relation to your work
o Helping to maintain and keep College records and databases and preparing documentation
o Dealing with incoming and outgoing post shift dependant
· Take initial responsibility for evacuating the building, collecting visitor, residents and staff lists, recording names of those safely evacuated and if necessary calling (and where appropriate, cancelling) the Fire Brigade in the event of a fire or similar building emergency.
· Liaise with the College Handyperson to ensure repairs are carried out.
· Help with setting up rooms to meet teaching and visitor needs.
· Assist visitors with their requirements and liaise with other departments to fulfil requirements as necessary
· Carry out specific tasks as agreed.
· Provide general assistance to the Manager, Accommodation and Operations and carry out other tasks, commensurate with the position, as may be specifically requested.
· Provide general assistance and other duties as assigned by the Principal or Line-Manager.