COMPANY OVERVIEW

DrMediSpa is a multiple award-winning aesthetic and cosmetic clinic, renowned for its innovative medical aesthetics treatments. Our mission is to set higher standards in the industry while providing exemplary patient care through evidence-based practices.

SUMMARY

We are seeking a Front Desk Receptionist to join our dynamic team at DrMediSpa, located in the heart of the city. In this pivotal role, you will be the first point of contact for our patients, ensuring a welcoming environment that reflects our commitment to excellence in medical aesthetics.

• Greet and assist patients upon arrival, ensuring a positive first impression.
• Manage appointment scheduling and maintain an organized calendar for clinicians.
• Handle phone inquiries with professionalism and courtesy.
• Perform administrative tasks including data entry and maintaining patient records.
• Ensure the reception area is tidy and welcoming at all times.
• Collaborate with clinical staff to enhance patient experience.
• Process payments and manage billing inquiries efficiently.
• Assist with general office duties as required.

Qualifications * Proven office experience in a similar role within a healthcare or aesthetic environment.

• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent phone etiquette and communication skills.
• Highly organized with strong attention to detail.
• Experience with QuickBooks or similar billing software is preferred.
• Ability to handle sensitive information with confidentiality.
• Typing speed of at least 40 words per minute is desirable.
• Familiarity with Google Workspace tools is a plus.