Front of House Restaurant Supervisor at Skyport Hospitality First Meridian Services

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

25.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication Skills, Customer Service, Staff Supervision, Staff Training, Inventory Management, Scheduling, Problem-Solving, Judgment, Math Skills, Stress Management, Team Collaboration, Fast-Paced Environment Adaptability, ServSafe Certification

Industry

Restaurants

Description

SUMMARY The Front of House (FOH) Supervisor is responsible for managing the daily operations of the front-of-house areas. This role involves supervising and training front-of-house staff, ensuring exceptional customer service, and maintaining a welcoming and efficient dining environment. Strong leadership, communication skills, and a focus on customer satisfaction are essential for success in this role. SHIFT Must have open availability to work any 8.5-hour shift between 3 AM and closing (typically around 10 PM to midnight) PRIMARY RESPONSIBILITIES Oversee daily front-of-house operations to ensure smooth and efficient service. Supervise and train front-of-house staff, including hosts, servers, and bartenders. Ensure exceptional customer service by addressing guest inquiries and resolving complaints promptly. Monitor and maintain inventory levels of front-of-house supplies, including menus, utensils, and cleaning materials. Assist with staff scheduling and ensure adequate coverage for all shifts. Facilitate effective communication between front-of-house and back-of-house teams. Foster a positive and collaborative work environment for all employees. REQUIRED SKILLS/ABILITIES Genuine interest in providing a positive guest experience Friendly, outgoing, approachable personality Ability to work well with others and support a positive work environment Ability to work in a fast-paced environment Dependable Flexible to work nights, weekends, and holidays Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations Strong communication skills and ability to handle stressful situations Strong problem-solving skills and ability to exercise good judgment Ability to use basic math; e.g., addition, subtraction, and basic fractions EDUCATION AND EXPERIENCE: High School diploma or equivalent 2+ years of experience in the hospitality industry, with at least 1 year in a supervisory or leadership role ServSafe Certified a plus Minimum of 18 years old WORKING ENVIRONMENT Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport. Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence. The nature of restaurant work requires the FOH Supervisor to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures. Physical Requirements & Frequency Bend - Occasionally Climb/Crawl - Occasionally Sit - Rarely Kneel - Occasionally Squat - Occasionally Stand/Walk - Constantly Mental Requirements & Frequency Communicate Orally - Constantly Evaluating - Frequently Perform Calculations - Occasionally Read/Comprehend - Regularly Reason/Analyze - Regularly Write - Occasionally BENEFITS Hourly pay range between $22-$25, depending on experience Health, Dental & Vision Benefits to full-time employees after 1 year FREE meal on shift 401(k) Career Training and Advancement Opportunities HIRING PROCESS Once you have applied, please anticipate communications from the team via text; this is our primary form of initial communication with candidates. We look forward to connecting. *First Meridian Services utilizes E-Verify to confirm work eligibility within the US. **First Meridian Services is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

Responsibilities

The Front of House Supervisor manages daily FOH operations, ensuring smooth and efficient service by overseeing staff, including hosts, servers, and bartenders. This role is also responsible for ensuring exceptional customer service and maintaining a positive, collaborative work environment.