JOB OVERVIEW

At Primrose Hill Farm Kitchen, the Front of House staff are responsible for ensuring a seamless, enjoyable experience for all guests during the wedding reception, breakfast and evening. This role requires excellent service and communication skills, attention to detail, and the ability to manage fast-paced situations while maintaining a friendly and professional demeanour to all wedding guests.

SKILLS

• Strong hospitality skills with a genuine passion for customer service.
• Previous experience in a restaurant or event setting is strongly preferred.
• Ability to work well under pressure while maintaining attention to detail.
• Excellent verbal communication skills to effectively interact with guests and team members.
• A proactive approach to helping others, ensuring that all guests feel valued and attended to.
  Join us in creating memorable experiences for our guests while working in a dynamic team environment!
  Job Types: Part-time, Zero hours contract
  Pay: £12.50-£16.00 per hour

Benefits:

• Discounted or free food
• Free parking

Experience:

• Hospitality: 1 year (preferred)
• Events: 1 year (preferred)

Work Location: In perso

• Greet and welcome guests as they arrive, ensuring a friendly and positive first impression.
• Trayed drink service
• Respond to guest inquiries, address concerns, and provide assistance throughout their visit.
• Ensure guest satisfaction by anticipating needs and offering personalised service.
• Handle any special requests, dietary restrictions, or other guest needs.
• Serve food and beverages promptly while maintaining high presentation standards.
• Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations.
• Collaborate with kitchen staff to ensure timely delivery of orders.
• Support catering events as required, assisting with efficient setup, service, and breakdown.