JOB SUMMARY

We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team. The ideal candidates will be the first point of contact for our guests, providing exceptional service and creating a welcoming atmosphere. This role is crucial in ensuring a smooth operation and enhancing the overall guest experience.

REQUIREMENTS

• Previous experience in a customer service role, preferably in hospitality or food service.
• Excellent communication skills, both verbal and written, with a strong attention to detail.
• Ability to work well under pressure in a fast-paced environment while maintaining professionalism.
• Strong organisational skills with the ability to multitask effectively.
• A friendly and approachable personality, demonstrating a passion for providing outstanding service.
• Flexibility to work various shifts, including evenings and weekends as needed.
• Knowledge of food safety regulations is advantageous but not essential; training will be provided.
  If you are passionate about delivering exceptional customer experiences and thrive in a lively environment, we invite you to apply for this exciting opportunity as Front of House Staff!
  Job Types: Part-time, Permanent, Zero hours contract
  Pay: £7.55-£10.00 per hour
  Expected hours: 12 per week

Additional pay:

• Tips

Benefits:

• Discounted or free food
• Employee discount

Schedule:

• Every weekend
• Weekends only

Work Location: In person
Reference ID: Front of hous

• Greet and welcome guests upon arrival with a friendly and professional demeanour.
• Manage reservations and seating arrangements efficiently to optimise guest flow.
• Take orders accurately and relay them to the kitchen or bar staff promptly.
• Serve food and beverages in accordance with established standards of service.
• Address guest inquiries and resolve any issues or complaints in a timely manner.
• Maintain cleanliness and organisation of the front of house area, including dining spaces and waiting areas.
• Collaborate with kitchen staff and other team members to ensure seamless service delivery.
• Assist with special events and functions as required, ensuring all guest needs are met.