Front of House Supervisor at BaxterStorey

Kirkby, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

13.5

Posted On

23 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Team Motivation, Food Presentation, Cleanliness Maintenance, Event Management, Customer Feedback Management, Ordering, Stock Control, Record Keeping, Food Safety, Allergen Management, Health and Safety Procedures, Communication, Organization, Prioritization

Industry

Food and Beverage Services

Description

Company Description Job Title: Front of House Supervisor Location: Marl Rd, Liverpool L33, UK Contract Type: Full time/Part Time shifts available Shift Times of approximately 7pm - 3am. Postion / shift 1 - Monday to Friday Position / Shift 2 - Saturday & Sunday Salary: £13.50 per hour Why Join Us? 28 days holiday (including bank holidays) 3 volunteering days to give back to causes you care about 3 days grandparent leave for those special family moments 24 weeks enhanced maternity leave Bespoke training & development opportunities Pension & life insurance Discounts on high street brands, cinema & holidays via the Perkbox App Wellbeing hub & access to employee assistance programme Free meals while at work Career development & HIT Apprenticeships for all experience levels Free Carparking About the role: We are seeking an enthusiastic and customer-focused Front of House Supervisor to oversee the smooth delivery of service. Working closely with the catering and kitchen teams, you’ll ensure every customer enjoys a warm welcome, exceptional service, and high-quality food presentation. This is a hands-on role, perfect for someone who thrives in a busy hospitality environment and enjoys leading a team to deliver excellence. You will be joining Baxterstorey, one of the UK’s leading contract caterers, providing fresh, innovative food services. We are a team of experienced professionals who tailor our catering service provision specifically to suit. Our mission is simple: To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit and satisfy the unique needs of our clients. Job Description Key Responsibilities Lead and motivate the front-of-house team to deliver excellent service Maintain high standards of food presentation and dining area cleanliness Ensure all hospitality events run smoothly and professionally Monitor and respond to customer feedback in a positive and proactive way Support with ordering, stock control, and record keeping Uphold all food safety, allergen, and health & safety procedures Qualifications Candidate Profile Experience in a front-of-house or customer service supervisory role Strong leadership and people skills, with a positive and approachable manner Excellent communication skills, both face-to-face and written Well-organised, with the ability to prioritise tasks in a busy environment Knowledge of food safety and allergen management procedures Passionate about hospitality and delivering a great customer experience Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Rate Per Hour: £13.50 Employment Type: Permanent Hours Per Week: 37.50

Responsibilities

The supervisor will lead and motivate the front-of-house team to ensure excellent service delivery, maintaining high standards of food presentation and cleanliness in the dining area. Key duties also involve ensuring hospitality events run smoothly, monitoring customer feedback, and supporting administrative tasks like ordering and stock control.