Reporting to the General Manager & Restaurant Manager, the FOH Supervisor will ensure that all Boston Pizza guests are provided with the best experience possible and all responsibilities are conducted in a professional manner.

EDUCATION AND EXPERIENCE:

• Must have at least 2 years of Restaurant Supervisor experience required.
• Strong communication and interpersonal skills, both written and oral.
• Strong analytical/decision-making skills.
• Leadership skills – able to direct, coach, and supervise a team Customer service skills – able to exceed guest expectations.
• A positive and team-oriented attitude.
• Must be able to work with minimal supervision and have a strong initiative.
• You must be able to perform efficiently during high volume peak periods.
• Must be able to work flexible hours during, evening, weekends and holidays.
• Ability to multi-task in a fast paced environment.
• Must be able to work a flexible schedule including opening, closing, weekends and holidays.
• Must have Smart Serve & Food Handler Certification.
• Must be eligible to work in Canada.
  Job Type: Full-time
  Pay: $18.00-$20.00 per hour
  Work Location: In perso

• Foster a positive and fun company culture.
• Manage and execute all aspects of the front of house, human resources: recruitment and selection, training, performance management, recognition and development.
• Manage employees by building strong teamwork and maintaining an accurate and up-to-date plan of restaurant staffing needs.
• Prepare schedules and ensure that the restaurant is properly staffed for all shifts.
• Lead, manage and deliver the Perfect Guest Experience each shift: dine-in, sports bar, take-out and delivery and guest recovery.
• Maintain a positive attitude that promotes teamwork within the restaurant.
• Shift management of controllable costs: Food, beverage, labour and QC prom line.
• Ensure operational and occupational health and safety standards are in place and adhered to each and every shift.
• Measure and evaluate service standards by using various feedback tools to develop and implement plans for continuous service improvement.
• Assist the General Manager with all aspects of restaurant operations.
• Other duties as required.