JOB TITLE: SUPERVISOR

Location: Café St Honoré, Edinburgh
About Us: Café St Honoré is an enchanting venue nestled in the heart of Edinburgh, renowned for its commitment to excellence and a heartfelt culinary experience. Our restaurant prides itself on using only the finest locally sourced ingredients to create delightful, seasonal dishes that celebrate Scottish cuisine. We are passionate about providing our guests with a warm and inviting atmosphere in which to dine, and we are currently seeking a dedicated and experienced Supervisor to join our vibrant team.
Role Overview: As a Supervisor at Café St Honoré, you will play a pivotal role in ensuring the smooth operation of our restaurant while upholding our high standards of service and quality. You will work closely with our management team to lead and inspire front-of-house staff, contributing to a positive dining experience for our guests. If you have a passion for food, a flair for hospitality, and strong leadership skills, we would love to meet you!

REQUIREMENTS:

• Previous experience in a supervisory or management role within a café or restaurant setting.
• Strong understanding of food and beverage service, with a passion for Scottish cuisine.
• Excellent communication and interpersonal skills with a friendly demeanor.
• Ability to work efficiently under pressure in a fast-paced environment.
• Flexibility to work evenings and weekends as needed.
• A commitment to fostering a positive team culture and continuous improvement.

• Oversee daily operations, ensuring seamless front-of-house service from opening to closing.
• Support and direct front-of-house staff, providing training and guidance to enhance their skills.
• Maintain excellent customer service standards, ensuring guest satisfaction at all times.
• Assist in managing reservations and coordinating seating arrangements for efficient service.
• Monitor inventory levels and assist in the ordering of supplies as needed.
• Handle customer inquiries, complaints, and feedback with professionalism and care.
• Implement and uphold health and safety regulations and hygiene standards.