JOB DESCRIPTION:

A supervisor is responsible for all operational activities associated with the front of the restaurant including leading shifts, catering, drive-thru operations, cleanliness, hospitality, and team member development. The supervisor is prepared to execute daily operations with a high degree of excellence, across the above mentioned of operational activities. You will be assigned 1 or more areas of focus. This role sets the standard for “Operational Excellence” and leads by example while mentoring and developing the junior leaders and team members.

PREFERRED QUALIFICATIONS:

• Prior experience in Restaurant Leadership Role or Equivalent (preferably Chick-fil-A)
• Available to work 2 evenings per week and 3 Saturdays a month, 40-50 hours a week.
• Strong analytical and problem solving skills
• Experience in operations within customer service industry

CORE CHARACTERISTICS:

• Servant Leadership
• Places others before self
• Creates opportunity for other people to achieve success
• Assumes responsibility and does not shift blame to others
• Empathizes with members of the team to lead from a place of trust
• Organization
• Strong communication/verbal skills
• Ability to have situational awareness to organize and reallocate priorities as needed
• Strong attention to detail within the restaurant
• Growth Minded
• Actively works to develop Director team, and ensure leadership is growing future leaders
• Has an entrepreneurial mindset that seeks to constantly improve and achieve new levels of excellence
• Constantly seeking improvement in experience and efficiency to grow sales of the restaurant
• Clearly communicates vision to the team so it is both heard and comprehended
• Communicates with language that demonstrates positivity, clarity and empowerment to the team
  Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
  Pay: $20.00 - $23.00 / hour
  Job Type: fulltime
  Education: No education required
  Work location: On-sit

• Setting daily, weekly, and monthly objective aligned with restaurant objectives
• Development of Shift Leaders, Team Leaders and Team Member behaviors
• Performance evaluations and development plans
• Builds and develops a consistent sense of urgency that creates a surprisingly fast service
• Build and executes systems that ensure a refreshingly clean environment
• Cash management operations
• Team member and leadership corrective action and accountability
• Responsible for Opening and Closing of Restaurant
• Lead shift of 30-50+ Team Members at a time
• Ownership of 1 or 2 specific area of the restaurant growth
• Able to fulfill operational needs in the restaurant at a high level