FRONT OF HOUSE SUPERVISOR – 30 HOURS PER WEEK

Cloud 9 is a fast-paced, vibrant restaurant where attention to detail and exceptional customer service are at the heart of everything we do. We’re looking for a dedicated and enthusiastic Front of House Supervisor to join our close-knit team and assist with the day-to-day running of the business. This role requires strong organisational skills, a positive attitude, and the ability to lead by example in a friendly and fun working environment.

EXPERIENCE

• Proven experience in a supervisory role within a restaurant or hospitality setting is essential.
• Previous experience in team management, demonstrating leadership capabilities in a fast-paced environment.
• Familiarity with barista duties is advantageous but not mandatory.
• Excellent interpersonal skills with the ability to engage effectively with both customers and team members.
• A background in serving will be beneficial for understanding operational needs. Join us as we strive to create memorable dining experiences for our guests while fostering an engaging work environment for our team!
  Job Types: Full-time, Permanent
  Pay: £13.00 per hour
  Expected hours: 30 per week

Benefits:

• Company pension
• Employee discount
• On-site parking

Work Location: In person
Expected start date: 22/09/202

• Supervise daily front-of-house operations, ensuring excellent, efficient service and adherence to food safety standards.
• Lead and manage a team of staff, providing training and support to enhance their skills in serving, and hospitality.
• Collaborate with kitchen staff to coordinate food orders, and maintain cleanliness front of house.
• Foster a positive working environment that encourages teamwork and effective communication among staff members.
• Handle customer inquiries and complaints professionally, striving for complete satisfaction with their dining experience.
• Ensure compliance with health and safety regulations within the restaurant environment.