ABOUT US

Gidi Grill is a West-African and Caribbean inspired Fusion restaurant
We are seeking an experienced and motivated Front of House Supervisor to join our team. The ideal candidate will be passionate about food and hospitality, possess strong leadership skills, and have a proven track record of delivering exceptional guest experiences.

REQUIREMENTS:

· Proven experience as a Restaurant Supervisor or similar role.
· Strong leadership and communication skills.
· Excellent customer service skills.
· Ability to multitask and work in a fast-paced environment.
· Food safety certification is a plus.
· Bar experience is desirable

· Assist and supervise bar staff, floor staff and runners.
· Follow up on the availability of products on offer.
· Ensure the bar is properly stocked at the beginning and throughout service.
· Oversee the orderly management of the wine cellar.
· Handling unexpected issues, such as staff shortages, equipment breakdowns, or customer
· Handling customer and staff complaints, in a timely and efficient manner.
· Training of new staff and ensuring excellent training is achieved.
· Conduct inspections of the entire restaurant to ensure everything is in order.
· Coordinate with HR on staff absenteeism and sick time off.
· Confirm delivery of products by suppliers and address delivery issues.
· perform opening and closing duties as required
· Assist all areas of service as required.
· Perform other duties as assigned by the business.
· Work with Restaurant managers