JOB SUMMARY

We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team. The ideal candidate will play a crucial role in ensuring exceptional service and operational efficiency within our establishment. This position requires strong leadership skills, a passion for hospitality, and the ability to manage a team effectively while maintaining high standards of service.

SKILLS

• Strong background in hospitality with a keen understanding of customer service principles.
• Proven team management abilities with experience in leading a diverse group of staff members.
• Excellent leadership skills to motivate and inspire team members towards achieving common goals.
• Familiarity with restaurant operations, including food preparation and production processes.
• Ability to supervise effectively while providing support and guidance to staff members.
• Experience in bartending is advantageous, with knowledge of drink preparation techniques.
• Strong communication skills to interact positively with both guests and team members.
• A proactive approach to problem-solving, ensuring smooth operations at all times.
  Join us as we strive to create memorable experiences for our guests through exceptional service and teamwork!
  Job Types: Full-time, Part-time
  Pay: £12.50-£15.23 per hour
  Expected hours: 30 per week
  Work Location: In perso

• Oversee daily front of house operations, ensuring a welcoming atmosphere for all guests.
• Supervise and train front of house staff, including waitstaff to deliver outstanding service.
• Coordinate with kitchen staff to ensure seamless food preparation and timely delivery of orders.
• Handle customer inquiries and complaints professionally, striving for resolution and satisfaction.
• Maintain cleanliness and organisation of the dining area and other front of house spaces.
• Assist in scheduling shifts and managing team performance to optimise service efficiency.
• Monitor inventory levels for supplies and assist with ordering as needed.
• Ensure compliance with health and safety regulations within the front of house area.