JOB SUMMARY

We are seeking a dedicated and enthusiastic Front of House Supervisor to join our dynamic team. The ideal candidate will have a strong background in hospitality and restaurant operations, with a passion for delivering exceptional customer service. This role involves overseeing the front of house operations, ensuring that our guests receive a memorable dining experience while maintaining high standards of food safety and quality.

EXPERIENCE

• Proven supervisory experience in a restaurant or hospitality setting is essential.
• Strong culinary experience with knowledge of food preparation and cooking techniques.
• Previous experience in team management, demonstrating leadership skills within a fast-paced environment.
• Familiarity with food safety regulations and best practices in food production.
• Experience in serving customers with a focus on providing excellent hospitality.
  Job Type: Full-time
  Pay: From £12.21 per hour
  Expected hours: 25 – 40 per week

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking
• Unlimited paid holidays

Work Location: In person
Reference ID: OPSAUG2

• Supervise daily front of house operations, ensuring smooth service and guest satisfaction.
• Lead and manage the front of house team, providing guidance and support to staff members.
• Coordinate food preparation and production activities, ensuring adherence to safety and quality standards.
• Assist in cooking and serving food as needed, demonstrating culinary skills when required.
• Maintain cleanliness and organisation of the dining area, bar, and kitchen facilities.
• Conduct training sessions for new staff on hospitality standards, food safety practices, and service techniques.
• Monitor inventory levels and assist with stock management to ensure efficient operation.
• Handle guest inquiries and complaints professionally, striving for resolution and satisfaction.