Front of House Supervisor at WSH Group

Little Island, Municipal District of Cobh, Ireland -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

15.5

Posted On

26 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Collaboration, Organizational Skills, Communication Skills, Problem-Solving, Attention To Detail, Health And Safety Compliance, Food And Beverage Knowledge, Training And Development, Multitasking, Flexibility, Adaptability, Hospitality Management, Supervisory Skills

Industry

Food and Beverage Services

Description

Company Description Title: Front of House Supervisor Location: Little Island, Co. Cork Salary: €15.50 per hour Working Pattern: Full Time, 5 Days Over 7 Hours: 40 Hours Per Week Benefits: 20 days holiday plus Bank Holidays Birthday Day Off Volunteering days Grandparent Leave Maternity & Paternity Leave Bespoke training and development opportunities Pension \ Health & Life Cover Discounts available on our Hapi App; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Free meals whilst at work Career development opportunities Loyal Service Awards Cycle to Work Scheme Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Front of House Supervisor who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a Front of House Supervisor who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you! Job Description We are seeking an enthusiastic and experienced Front of House Supervisor to join our team in Little Island, Cork. As a key member of our hospitality staff, you will be responsible for supporting the smooth operation of our front of house area, ensuring exceptional customer service and maintaining high standards of food and beverage presentation and service. Fostering a positive and collaborative work environment Oversee & Implement daily operation and customer flow Ensure compliance with health and safety regulations and maintain cleanliness standards Handle customer inquiries, feedback, and complaints professionally and efficiently Collaborate with the kitchen team to maintain seamless communication between front and back of house Train and support new staff members, promoting a culture of continuous improvement Monitor and maintain stock levels of front of house supplies Executing Hospitality events or functions with Support of Manager Qualifications Full Drivers Licence - Qualified to Drive in Ireland Proven experience in a supervisory role within the hospitality or food service industry Strong organisational and communication abilities Demonstrated passion for food and exceptional customer service In-depth knowledge of front of house operations and best practices Proficiency in health and safety regulations relevant to the food service industry Exceptional attention to detail and ability to multitask in a fast-paced environment Flexible and adaptable approach to work Strong problem-solving skills Proficient in basic computer skills for ordering and emailing Ability to work collaboratively with kitchen staff and other departments Hospitality-related qualifications or certifications are desirable but not essential Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.

Responsibilities

The Front of House Supervisor will support the smooth operation of the front of house area, ensuring exceptional customer service and maintaining high standards of food and beverage presentation. Responsibilities include overseeing daily operations, handling customer inquiries, and training new staff members.