JOB OVERVIEW

We are seeking a dedicated and enthusiastic Front of House Team Leader to join our vibrant team. This role is pivotal in ensuring an exceptional guest experience while overseeing daily operations within the front of house area. The ideal candidate will possess strong leadership qualities, a passion for hospitality, and a commitment to maintaining high standards of service.

SKILLS

• Proven experience in a supervisory role within a restaurant or hospitality setting.
• Strong leadership abilities with a focus on team management and development.
• Excellent communication skills, both verbal and written, with a knack for engaging with guests.
• Background in culinary arts or food production, with a solid understanding of food safety regulations.
• Experience in food preparation, cooking, serving, and barista duties is highly desirable.
• Previous experience in hotel environments is advantageous but not essential.
• A passion for delivering outstanding customer service and creating memorable dining experiences. Join us as we strive to provide exceptional service while fostering an enjoyable work environment for our team!
  Job Types: Full-time, Part-time, Permanent, Temporary, Zero hours contract
  Pay: From £13.00 per hour
  Expected hours: No less than 48 per week
  Work Location: In perso

• Supervise and manage front of house staff, ensuring effective teamwork and communication.
• Oversee food preparation and service, ensuring adherence to food safety and hygiene standards.
• Assist in cooking and food production as required, demonstrating culinary skills when necessary.
• Train and mentor team members in hospitality best practices, enhancing their skills in serving and customer interaction.
• Maintain a welcoming atmosphere for guests, addressing any concerns or feedback promptly.
• Ensure the smooth operation of the restaurant or café environment, including managing reservations and seating arrangements.
• Collaborate with kitchen staff to ensure timely service and quality food presentation.
• Monitor inventory levels of food and supplies, placing orders as needed to maintain stock levels.