OVERVIEW

We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests, ensuring they receive exceptional service from the moment they arrive until they leave. The ideal candidate will possess a passion for hospitality and a commitment to delivering outstanding guest experiences.

SKILLS

• Previous hospitality or restaurant experience is highly desirable.
• Strong knowledge of food safety practices and regulations.
• Experience in food preparation or kitchen roles is an advantage.
• Excellent time management skills to handle busy service periods effectively.
• Ability to provide exceptional guest services with a friendly attitude.
• Basic math skills for handling cash transactions accurately.
• Culinary experience is beneficial but not essential.
• Strong communication skills to interact effectively with guests and team members.
• A proactive approach to upselling menu items to enhance customer satisfaction. Join us as a Front of House Team Member, where your contributions will be valued, and your passion for hospitality will shine!
  Job Types: Full-time, Part-time
  Pay: Up to £12.21 per hour
  Expected hours: 16 – 30 per week

Benefits:

• Employee discount
• Flexitime

Experience:

• Restaurant: 1 year (required)

Work Location: In perso

• Greet and welcome guests with a friendly and professional demeanour.
• Take orders accurately and efficiently, ensuring all guest requests are met.
• Provide information about menu items, including ingredients and preparation methods.
• Assist with food preparation and ensure adherence to food safety standards.
• Maintain cleanliness and organisation of the front of house area, including dining spaces and service counters.
• Manage cash transactions accurately using basic maths skills.
• Upsell menu items to enhance the dining experience and increase sales.
• Collaborate with kitchen staff to ensure timely service and quality food delivery.
• Handle guest inquiries and resolve any issues promptly to ensure satisfaction.