FRONT OF HOUSE TEAM MEMBER - RECEPTION & HOSPITALITY

We’re looking for a warm and engaging Front of House Team Member to join our team at a corporate campus in Macquarie Park. If you have a passion for creating welcoming experiences and thrive in a front-facing reception and hospitality role, this is the perfect opportunity for you!

You should have previous experience in a customer-facing position within an office, hotel, or hospitality environment. Your natural talent for connecting with people from diverse backgrounds, building genuine rapport, and nurturing relationships will be invaluable. Your motivation will stem from establishing authentic connections, paying meticulous attention to detail, adeptly following processes, and dedicating yourself to closing the loop.

• At least two years of experience in a customer-facing role, preferably in hospitality, airline, retail, or a similar service-oriented sector.
• Strongly embodies a customer-centric and hospitality-led mindset, adapting to visitors’/employees’ needs and preferences to enhance their overall experience.
• Strong problem-solving skills with a creative and pragmatic approach, always maintaining a positive and solution-focused mindset in addressing challenges

WHAT YOU’LL BE DOING

As the friendly face of our corporate campus, you’ll provide an exceptional first impression and ensure a seamless experience for tenants, visitors, and retailers. Your role is all about hospitality, service, and connection, making sure everyone feels valued and supported from the moment they arrive.

• Reception – Greet guests with warmth, assist with queries, and enhance the experience with your proactive service.
• Front-of-House Hospitality – Support events, meetings, and VIP visits, ensuring seamless coordination and a premium experience.
• Guest & Tenant Engagement – Be visible and approachable, fostering a welcoming and community-driven atmosphere across the campus.
• Service & Support – Manage mail and deliveries, assist with general inquiries, and provide hands-on support to enhance the guest experience.

This active role involves time on your feet, engaging with people, and ensuring that every visitor and employee enjoys a five-star experience.

WHAT YOU’LL BRING TO THE ROLE:

You should have previous experience in a customer-facing position within an office, hotel, or hospitality environment. Your natural talent for connecting with people from diverse backgrounds, building genuine rapport, and nurturing relationships will be invaluable. Your motivation will stem from establishing authentic connections, paying meticulous attention to detail, adeptly following processes, and dedicating yourself to closing the loop.

• At least two years of experience in a customer-facing role, preferably in hospitality, airline, retail, or a similar service-oriented sector.
• Strongly embodies a customer-centric and hospitality-led mindset, adapting to visitors’/employees’ needs and preferences to enhance their overall experience.
• Strong problem-solving skills with a creative and pragmatic approach, always maintaining a positive and solution-focused mindset in addressing challenges.