FULL-TIME | IN-PERSON | MUST BE CONFIDENT ON CAMERA & SOCIAL MEDIA

Mi:Skin Laser Clinic is an award-winning aesthetics clinic based in Aylesbury, Buckinghamshire. We offer cutting-edge, non-surgical treatments for both men and women, specialising in natural-looking cosmetic enhancements.
We’re currently looking for a confident, organised, and outgoing Front of House Receptionist to join our team Tuesday to Friday (10am–8pm) with occasional Saturday cover. This is a client-facing role, so maintaining a polished and professional image is key.
IMPORTANT: You must be confident speaking on camera and comfortable with appearing on our social media platforms. You’ll be working alongside our media team to create video and photo content, as well as assist with events.

SKILLS & EXPERIENCE

• 3 years’ experience in a receptionist, admin, or customer-facing role preferred
• Excellent verbal and written communication
• Strong organisational skills and attention to detail
• Confident phone manner and client-facing demeanour
• Comfortable working in a fast-paced, team-oriented environment
• Familiar with Microsoft Excel and reporting
• Experience with event planning or coordination is a plus
• Previous work in an aesthetic, beauty, or wellness clinic is desirable

• Greet clients warmly and professionally
• Answer calls, take messages, and make outbound calls to schedule appointments and clinical models
• Respond to emails and social media messages within agreed timeframes (SLA)
• Maintain and update client files and clinic records
• Support our content team with photography and video creation
• Manage clinic supplies and inventory
• Assist with planning and hosting events
• Liaise with local businesses for promotional opportunities
• Help maintain staff rotas and daily schedules
• Perform general administrative and clerical tasks as needed