Front of the House Manager at NY Pinstripes Inc

Edina, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Staff Coaching, Shift Execution, Communication, Professionalism, Attention to Detail, Community Involvement, Labor Control, Event Management, Team Engagement, Problem Solving, Standards Knowledge, Aesthetics Maintenance, Staff Accountability, Pre-shift Meetings, Ownership

Industry

Unterhaltung

Description

Description Pinstripes is known for attracting exceptional people who are passionate about service. Our Venues are dynamic in layout and design, no one Pinstripes is the same as the other. We generally entertain hundreds of guests a week through our Bistro, Bowling, Bocce, or Bar areas. We also host and execute numerous events a week from corporate small happy hours, to social gatherings, to coursed seated dinners. Managers will be exposed to every workgroup (service, host, and bar), manage different zones of the venue, run private events, and you will see daily, weekly, and quarterly financials so it clear how to move the venue forward financially. From professional development classes, to mentoring and guidance from your colleagues, we create well-rounded restaurateurs who are also savvy businesspeople. Requirements A Pinstripes Manager executes systems, interacts with guests, and holds staff accountable to company standards. He/she is responsible for day to day operations. Managers have an opportunity to quickly advance their careers forward within a growing company! It is required for the Manager to: Standards Knows the specs and standards in the Training Manual Actively seeks opportunities to uphold company standards for food, beverage, service, and aesthetics Shift Execution Ability to run and execute shifts Ability to open & close the venue with the correct aesthetics Maintain company standards for aesthetics throughout the shift Staffing Levels Shows ownership of assigned area Attention to detail Ensures good shift flow Actively controls labor to hit budgets Coaching & Teaching Hold Inspirational and knowledgeable Pre-shifts Engaging with the staff Communicates the information to the staff Coach service in all workgroups: See It, Say It Ability to hold disciplinary or hard conversations with staff and hold people accountable Communicates staff issues well with other Managers Staff Relations Professionalism Communication Strategy Is approachable and is the ‘Go To’ Manager on the floor Guest Relations Table touches with guests Actively seeks to engage and connect with the guest Ability to handle guest situations and to solve the guest completely Actively seeks community involvement We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.

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Responsibilities

The Front of the House Manager is responsible for day-to-day operations, managing different zones of the venue, and running private events. They will also engage with guests and ensure that company standards for service, food, and aesthetics are upheld.