The people who make it about the customer, every time; warm, outgoing and easy to be around service-led people who guests remember and ask for when they return.

You know your sequence of service and you actually enjoy the rhythm of it.

You're comfortable selling — not by being pushy, just knowledgeable and confident in the menus while guiding guests to the right things.

Professional mind reader — knowing what customers want before they ask and enjoys making the customer feel like they are looked after from start to finish.

• The sort of person who is energised by their own contributions to the team, who can have a great time on the floor without ever dropping the important jobs