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Front Office Agent at H World International
Germany, Berlin, Germany -
Full Time

Start Date

Immediate

Expiry Date

13 Jan, 27

Salary

50000.0

Posted On

15 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Hospitality & Travel

Description
  • You are independently responsible for ensuring a smooth check-in and check-out process.
  • You handle phone calls and emails, coordinate reservations, and keep track of things even with spontaneous changes.
  • You are the first point of contact for guest requests, you solve minor challenges directly and you confidently forward more complex issues.
  • You will conscientiously manage the cash register, including daily closing procedures, and take care of administrative tasks.
  • You work closely with housekeeping and restaurant staff, ensuring a smooth flow of information within the hotel.
Responsibilities