Front Office Agent Langstrasse 60% (f/m/d) at Accor

Zurich, Zurich, Switzerland -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality Training, Front Office Experience, German, English, Guest Service, Problem Solving, Teamwork, Local Knowledge

Industry

Hospitality

Description

Company Description From check-in to “See you again”: our team at the 25hours Hotel Zürich Langstrasse reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you to the Front Office team! Job Description How does your working day look like... At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic You’ll always keep your cool – even when all the guests turn up to check in at the same time You’ll make sure things run smoothly when guests arrive at the hotel reception You’ll get everything ready for the shift, and round it off with the Front Office fully cleaned up Qualifications Your personality counts more than your CV... You've completed hospitality training, gained some professional experience at the front office, and speak fluent German and English. Additional languages are advantageous. You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve You’re a doer – and even if you do it wrong sometimes, you openly admit it You’re not just bringing your abilities, but also your character Additional Information What`s in it for you... Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners! Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world Benefits from great offers from our numeros cooperations partners Reconcile your personal situation with work - we are open to parttime employments and other adjustments Be part of our hilarous staff parties and much more... Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Front Office Agent will ensure guests are happy from check-in to check-out, aiming to make them enthusiastic about their stay. Responsibilities include managing the reception flow, especially during peak check-in times, and preparing for and closing down the shift.