Front Office Agent (m/f/d) at Accor

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Check-in Procedures, Teamwork, Professionalism, Communication, Problem Solving, Hotel Operations, Customer Satisfaction, City Knowledge

Industry

Hospitality

Description

Company Description We are a young, dynamic and open team and love our friendly, informal culture. Work colleagues become friends here. We value great teamwork, professionalism and mutual respect. At the 25hours Hotel Bikini Berlin, you can expect a workplace that is as colorful and diverse as the city itself. Our location in the vibrant urban jungle not only offers a breathtaking view of the zoo, but also perfect connections to the city. Become part of our unique Monkey Business full of creativity, team spirit and a relaxed working atmosphere in which you can fully contribute your personality! COME AS YOU ARE & SHOW HOW YOU CARE ... ... in a 4-day-workweek. Enjoy 3 days off every week and the opportunity to organize your free time more felxibly! From check-in to “See you again”: our strong team at the 25hours Hotel Bikini Berlin reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you to the Front Office as Front Office Agent (m/f/d). Job Description How does your working day look like ... You not only ensure happy but also satisfied guests at the reception You always stay cool - even when all guests arrive at the same time for check-in You prepare the shift and end it with a tidy front office Qualifications Your personality counts more than your CV ... You have completed an apprenticeship in the hotel industry and speak fluent English You can inspire your colleagues just as much as your guests You know your way around the city and always have a few tips for the scene up your sleeve You can communicate charmingly even when things get tricky Additional Information Whats in it for you... Only work 4 days a week as a full-time team member without payment or holiday reduction Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurant as well as booking hotel rooms all over the world Benefit from great offers from our numerous cooperation partners Be part of our hilarious staff parties and much more ... Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Front Office Agent ensures guests are happy and satisfied from check-in to check-out, managing reception duties efficiently, even during peak arrival times. This role involves preparing the shift and ensuring the front office area is tidy at the end of the shift.