Front Office Agent (m/f/d) at Accor

Düsseldorf, North Rhine-Westphalia, Germany -

Full Time

Start Date

Immediate

Expiry Date

10 Oct, 26

Salary

0.0

Posted On

12 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Reception Management, English Fluency, Communication, Problem Solving, Local Knowledge of Düsseldorf, Customer Service

Industry

Hospitality

Description

Company Description At 25hours Hotel Das Tour, German thoroughness meets French charm. We’re an eclectic team that wants to grow together. Here, you are free to contribute your own ideas and drive this still relatively new hotel forward. After work, we enjoy drinks or delicious meals together with a view over Düsseldorf. We are a multicultural and diverse team and we love our friendly, informal culture. Work colleagues become friends here. COME AS YOU ARE & SHOW HOW YOU CARE … … in a 4-day-workweek. Enjoy 3 days off every week and the opportunity to organize your free time more flexible! Job Description How does your working day look like … At the reception, you’ll make sure that all our guests are totally satisfied with their stay You’ll always keep calm, even when all the guests turn up to check in or check out at the same time You prepare for the shift and end it with a tidy front office Qualifications Your personality counts more than your CV … You’ve completed an apprenticeship in the hotel business, preferably gained some professional experience and can speak English fluently You can inspire your fellow staff just as you can inspire your guests On top of this, you know your way around Düsseldorf and always have tips for good shopping locations and a nice ice-cream parlor You’re not just bringing your abilities, but also your character Additional Information What´s in it for you … Only work 4-days a week as a full-time team member without payment or holiday reduction Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world Benefit from great offers from our numerous cooperation partners Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments Be part of our hilarious staff parties and much more … Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Manage the hotel reception by ensuring guest satisfaction during check-in and check-out processes. Prepare for shifts and maintain a tidy front office environment.