Front Office Agent (m/f/d) at Accor

Frankfurt, Hesse, Germany -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Front Office Operations, Check-in Procedures, Check-out Procedures, Communication, Problem Solving, Teamwork, German Fluency, English Fluency, Local Knowledge

Industry

Hospitality

Description

Company Description We are storytellers - from tales of wild journeys of discovery across the world at 25hours Hotel The Trip to fascinating experiences of famous personalities at 25hours Hotel The Goldman. For us, the diversity which embodies both of our hotels in Frankfurt is our lifestyle. Pizza Friday fun and a round of crazy golf in the office are part of this, as well as flat hierarchies and the opportunity to get a taste of other departments. We are a young team and we love our friendly, informal culture. COME AS YOU ARE & SHOW HOW YOU CARE … Enjoy 3 days off every week and the opportunity to organize your free time more flexible! Job Description How does your working day look like … At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic You’ll always keep your cool – even when all the guests turn up to check in at the same time You’ll get everything ready for the shift, and round it off with the Front Office fully cleaned up Qualifications Your personality counts more than your CV … You’ve completed a course of training in the hotel business, gained some professional experience and can speak German & English fluently You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve You’re not just bringing your abilities, but also your character Additional Information What´s in it for you … Only work 4-days a week as a full-time team member without payment or holiday reduction Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world Benefit from great offers from our numerous cooperation partners Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments Be part of our hilarious staff parties and much more … Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Front Office Agent will be responsible for ensuring guests are enthusiastic about their stay by managing reception duties efficiently. This includes preparing for shifts, handling simultaneous guest check-ins calmly, and ensuring the Front Office area is fully cleaned at the end of the shift.