MADE WITH L’AMOUR, DARLING!

La vie parisienne meets urban lifestyle in Berlin.
Do you love giving guests a warm welcome and creating unforgettable experiences? Then you’re exactly who we’re looking for! Provocateur Hotel Berlin is seeking a Front Office Agent (m/f/d) who can impress our guests with charm, professionalism, and dedication.

• Warm Welcome: Greet our guests warmly and be their main point of contact throughout their stay.
• Smooth Check-In & Check-Out: Ensure a seamless arrival and departure process with a friendly and professional attitude.
• Inquiries & Reservations: Handle phone calls, process reservation requests, and always find the best solution.
• Cash Handling: Manage the cash register while adhering to our credit policies.
• Berlin Insider: Share top tips for exploring the city and help guests experience Berlin at its finest.
• Teamwork: Support your supervisors and contribute to the smooth operation of the hotel.
• Clear Communication: Keep all departments well-informed at all times.