YOUR KEY RESPONSIBILITIES

• Greeting guests with a warm and friendly attitude.
• Ensuring a smooth check-in/out process for all guests in line with brand standards.
• Maintaining accurate guest records, including personal information, payment details, and preferences.
• Caring out, reviewing, and updating the reception procedures, as per hotel policy.
• Complying with hotel security, fire regulations, and all health and safety legislation.
• Handling complaints in a professional manner.

HOW YOU’LL DO IT

• Working in a dynamic environment where every day is unique.
• Being a warm and helpful communicator and guest-oriented.
• Working independently and flexibly.
• Being a wonderful and proactive team player.
• With an energetic and representative attitude.