Front office agent

About Proximus Luxembourg

Proximus Luxembourg is a long-established and leading player in the ICT and telecommunications markets. Proximus Luxembourg serves both residential and business customers through its commercial brands Tango, Proximus NXT, and more recently, Codit.

With its PSF support status, the company has nearly 800 employees. All these experts share a passion for digital technology, a spirit of openness and innovation, and a desire to simplify, connect and secure their clients' personal and professional activities even further.

Proximus Luxembourg actively contributes to accelerating the digitalization of Luxembourg and its economic influence through the development of connectivity, resilient infrastructure and 5G, as well as innovative technologies such as Blockchain, Artificial Intelligence, Machine Learning and IoT.

Proximus Luxembourg is a subsidiary of the Proximus Group (Euronext Brussels: PROX), a provider of digital services and communication solutions operating in the Belgian and international markets.

Tango – Let yourself go!

Tango, a Proximus Luxembourg brand, has been present on the market since 1998. Today, it has over 280,000 customers. As the country's leading alternative operator, Tango offers a wide range of products including TV, internet, landline, and mobile services to residential and small business customers. The brand puts the user first and has pursued a strong innovation policy since its inception to deliver the best technology at the fairest price.

Close to its customers, Tango relies on the efficiency of its customer service and a high-performing distribution network comprising 11 Tango stores and 11 partner stores. Tango also partners with international companies such as Vodafone to guarantee an optimal communication experience, even abroad. – www.tango.lu

Your mission:

Identify customer needs and track orders
Advise clients
Establishing good customer relationships
Contribute to developing revenue
Selling a range of products
Keeping up to date with market developments

Your profile:

High school diploma
Professional experience in the field of sales
Good knowledge of common office software
Autonomy, ease and courtesy towards your interlocutors
Commercial acumen and team spirit
Stress resistance
Fluency in Luxembourgish, French, English and German is essential.

Our offer:

A professional, stimulating and innovative work environment:
Joining Proximus Luxembourg means becoming part of a human-sized company while benefiting from the strength, expertise, and opportunities offered by the Proximus Group. You will work within dynamic, supportive, and collaborative teams where teamwork, knowledge sharing, and innovation are central.
Real career opportunities within the Proximus Group:
You will have the opportunity to develop your career within Proximus Luxembourg and the Proximus Group, both nationally and internationally. Thanks to the diversity of our roles, internal mobility, and a supportive learning environment, you will be able to enhance your skills and advance in innovative fields such as cloud computing, data, artificial intelligence, telecommunications, and emerging technologies. You will benefit from personalized support and tailored training to bolster your professional development.
An attractive salary package and benefits tailored to your work-life balance:
Salary is determined according to a clear salary scale, taking into account professional experience, skills, and seniority. The recruiter will inform you of the applicable salary range before the first interview. You will also benefit from flexible working hours with the possibility of teleworking, as well as numerous perks: meal vouchers, the option of a company car, dedicated "quality time" to promote work-life balance (4 hours per month), additional vacation days as stipulated in our collective agreement, sports and wellness activities, and much more.
A company committed to diversity and inclusion:
Proximus Luxembourg values equal opportunities and offers an inclusive environment where everyone can thrive and develop their potential. Our multicultural teams, with 34 nationalities represented, reflect the richness of our corporate culture.
As part of the recruitment process, a criminal record check may be requested. Your personal data is processed in accordance with applicable data protection regulations.

How To Apply:

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Responsibilities