Front Office - All Rounder (Casual & Part Time ) at Accor

Noosa Heads, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

0.0

Posted On

10 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Opera PMS, Front Office Operations, Cashiering, Multi-tasking, Switchboard Operation, Guest Relations, Valet Parking

Industry

Hospitality

Description

Company Description Company Description Welcome to Elysium Noosa Resort an elegant retreat set in the heart of one of Australia’s most iconic coastal destinations. Elysium Noosa has been thoughtfully reimagined across every guest touchpoint - from Cibaria Noosa /Bar Capri on Hastings Street to our rooms and suites. This transformation establishes a new benchmark for luxury hospitality on the Sunshine Coast. Our team is dedicated to creating guest experiences that feel both effortless and deeply personal. Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay. Job Description We are looking for a Front Office all-rounder to assist with all guests queries and check in and out procedure's Check that details of regular guests are updated in Opera System To liaise closely with Housekeeping on information relating to rooms and lost property. To be fully aware of daily worksheet and ensure this form is used. To ensure guest registration forms are completed correctly, then the computer is updated accordingly. Ensure all account postings are accurate and necessary paperwork produced. Ensure an accurate cashiering balance is performed at the completion of shifts. Ensure check in/out processes are followed to Elysium standards Assist with guest luggage if required All complaints to be handled promptly and efficiently. Attend and participate in meetings and training sessions provided. Exposure to switchboard Ensure the correct welcome is given to all callers. Ensure the correct welcome is given to all guests. Guest Valet Parking if required. Qualifications Customer Service experience Exposure to systems (preferred Opera) Open driver's license Ability to multi -task and work in multiple areas in the Front Office department Additional Information Additional Information 30% discount on food and beverage at Accor properties worldwide Generous accommodation discounts across 4,500+ properties in over 110 countries Career mobility across Accor’s global brand portfolio 25% Discount in our signature Restaurant Cibaria & Bar Capri Immediate Commencement Learn Your Way – Access leading training platforms like Accor Academy to advance your career and skill Available for 7 day Roster coverage Open to Casual or Part Time employment Job-Category: Rooms Job Type: Permanent Job Schedule: Part-Time

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Responsibilities

Manage guest check-in and check-out procedures while ensuring accurate account postings and cashiering balances. Coordinate with housekeeping and handle guest queries and complaints efficiently to maintain luxury hospitality standards.