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Front Office All Rounder at Hilton
Melbourne VIC 3000, , Australia -
Full Time

Start Date

Immediate

Expiry Date

13 Nov, 25

Salary

0.0

Posted On

14 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Training Programs, Career Development, Turn

Industry

Hospitality

Description
Responsibilities
  • Ensuring a reliable and friendly experience for all Guests.
  • Completing check ins/outs as well as managing guest requests and complaints
  • Proactively find ways to delight and excite our guests to ensure their stay is memorable
  • Assist with concierge related duties such as knowledge of surroundings, booking taxis, courier services, tours & restaurants
  • Maintain current knowledge of daily VIP movements, hotel products, services, pricing and special promotional offers
  • Maximise sales revenues through up-selling and marketing programs
  • Perform general incoming communication duties, including taking enquiries via telephone and electronic registration systems
  • Assist with luggage and delivering guest amenities to room