Front Office All Rounder - Part time at Accor

Hobart, Tasmania, Australia -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Computer Literacy, Attention To Detail, Time Management, Problem Solving, Resilience, Guest Relations, Valet Parking, Luggage Handling

Industry

Hospitality

Description

Company Description “Hospitality is a work of Heart” at ibis Styles Hobart! Centrally located on Macquarie Street, the 296-room Ibis Styles Hobart is Tasmania's largest hotel and is a short walk from Hobart's famous waterfront and Salamanca Market. We are seeking a casual Front Office All Rounder at our Front Office, who wants more than just a job. Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible. Join us, and become a Heartist® Job Description Provide efficient, friendly and professional service to all guests. Show efficiency in constantly striving to provide total customer satisfaction. Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, and professional. Logging all guest requests to ensure all request are met within established timeframes Following up with the relevant team member to ensure guest requests are being fulfilled Assisting and directing guests with local attractions and directions Securely storing and delivering guest luggage Assist with and cover valet parking as required. Qualifications An energetic, team-focused and can-do attitude Enthusiasm to connect with guests and to hear their story Exceptional communication skills, both written and verbal High level of computer literacy Excellent attention to detail The ability to work across a 24/7 roster - evenings, mornings and weekend Full Tasmanian Manual Drivers Licence is essential Additional Information A fun work environment where your job is simply to make people happy! A genuine sense of community… our team is one big family Share your love of Hobart! Our guests want your insider knowledge on what to experience when they visit this great city Develop invaluable skills you can use in all walks of life – customer service, communication, time management, problem solving and resilience! If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day Job-Category: Rooms Job Type: Permanent Job Schedule: Part-Time

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Responsibilities

Provide professional front office service to guests, including managing requests and providing local attraction guidance. Responsibilities also include handling guest luggage and performing valet parking duties.