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Front Office Assistant - Children's Advantage - Full-Time at Axess Family Services, Inc.
Ravenna, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

17.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Interaction, Phone Etiquette, Clerical Skills, Data Entry, Appointment Scheduling, Financial Processing, Record Keeping, Compliance Knowledge, Customer Service, Authorization Management, Form Management, Professional Communication, Problem Solving, Attention to Detail, Time Management, Team Collaboration

Industry

Hospitals and Health Care

Description
Description Front Office Assistant Children's Advantage Full-Time, 40 Hours/Week $17.00/Hour GENERAL STATEMENT OF DUTIES: To support Children's Advantage with daily operations. Greet and/or assist clients and visitors of the agency. Answer phones and direct calls appropriately. ESSENTIAL RESPONSIBILITIES: 1. Answer phone promptly in a professional and courteous manner and accurately obtain necessary information to route calls appropriately. 2. Ensure that all required intake, financial and clinical forms are obtained at client’s first appointment. 3. Check clients in upon arrival for appointments; accurately record any client missed/cancelled appointments. 4. At each client visit: · Have client fill out client information form · Collect co-pay/insurance deductible from client 5. Interact courteously with clients and visitors at all times and make every reasonable effort to respond to their concerns and requests as efficiently as possible. 6. Ensure that clinical information is released to outside agencies and individuals only upon receipt of an authorization from the client or legal guardian which meets the standards of F&CS. Upload the Release of Information to the client’s electronic record. 7. Maintain current knowledge of all applicable FCS policies/procedures and function according to these standards. 8. Comply with COA regulations, federal and state requirements, and educational/certification/registry requirements. 9. Other duties as assigned. Requirements QUALIFICATIONS: Must be able to meet agency requirements for criminal back ground check MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: High school diploma or GED preferred. MINIMUM EXPERIENCE REQUIREMENTS: Prior clerical experience preferred.
Responsibilities
The Front Office Assistant will support daily operations by greeting clients, answering phones, and directing calls. They will also manage client check-ins, collect payments, and ensure compliance with policies and procedures.