Front Office Assistant at Gen4 Dental

Rochester, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

21.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Dental office administration, Insurance verification, Scheduling, Patient registration, HIPAA compliance, Billing inquiries, Treatment planning, Financial agreements, Data entry, Record maintenance, Communication

Industry

Hospitals and Health Care

Description

Job Description At Stone Barn Dentistry, our team is the foundation of the exceptional care we provide. Serving Rochester, MN since 1981, our experienced and compassionate staff deliver high-quality dental care for patients of all ages in a welcoming, patient-focused environment. Our team works together to provide a full range of services, including general and pediatric dentistry, teeth whitening, and personalized treatment plans, all delivered in a calm, comfortable, and stress-free atmosphere. Patient education and individualized care ensure each visit is informative and positive. Joining Stone Barn Dentistry means becoming part of a supportive, professional team where your contributions are valued, your skills can grow, and your work makes a direct impact on patients’ oral health and confidence. With a collaborative culture, focus on patient comfort, and commitment to excellence, team members have the tools and environment to thrive. Learn more about us at: www.stonebarndentistry.com Job Description: Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance: (Monday-Thursday 7:35am-5pm) Time Off: Up to 3 Weeks Collective Paid Time Off + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: Starting at $21/hr Key Responsibilities Build and maintain productive schedules for our doctors and hygienists Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment Assist patients with understanding their treatment plan and increase dental case acceptance Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary Qualifications: Customer service experience Dental office experienced (preferred) Additional Information: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

Responsibilities

The front office assistant manages patient scheduling, insurance verification, and financial agreements to ensure smooth office operations. They also handle patient check-in, maintain health records, and assist with treatment plan explanations.