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Front Office Assistant at HighFive Dental Holdco LLC
Sheffield, Alabama, United States -
Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Dental Office Experience, Customer Service, Communication Skills, Organizational Skills, Computer Proficiency, Patient Confidentiality, Appointment Scheduling, Payment Collection, Medical History Updates, Administrative Tasks

Industry

Medical Practices

Description
Description At Oral and Facial Surgery of the Shoals- Sheffield, we are seeking a skilled and friendly Front Office Assistant to join our team. This role is essential in ensuring a welcoming experience for our patients while supporting the front office with daily operations. The ideal candidate will have experience in a Dental office setting and possess excellent communication and organizational skills. Responsibilities Greet patients and visitors warmly and professionally. Answer phone calls and direct them appropriately. Schedule and confirm patient appointments. Efficiently check patients in and out. Verify patient information and insurance coverage. Collect and post payments accurately. Assist with patient paperwork and medical history updates. Document accurate notes and records in patient accounts. Manage communication with referring practices. Perform administrative office tasks using a computer and dental software. Maintain patient confidentiality in accordance with HIPAA regulations. Requirements 1+ years of dental front desk experience preferred. 1+ years of customer service experience preferred. We value a friendly, patient first attitude. Strong verbal and written communication skills. Proficiency with computer-based tasks. Professionalism, reliability, and a positive attitude. High school diploma or equivalent. Benefits Medical, Dental, and Vision Insurance Life Insurance Short- and Long-Term Disability Coverage Paid Time Off (PTO) 401(k) Retirement Plan with Company Match
Responsibilities
The Front Office Assistant will greet patients and visitors, answer phone calls, schedule appointments, and manage patient check-ins and check-outs. This role also involves verifying patient information, collecting payments, and maintaining accurate patient records.