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Front Office Assistant at Hilton Japan
Malacca City, Malacca, Malaysia -
Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

0.0

Posted On

03 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Front Office Operations, Communication, Interpersonal Skills, Hotel Property Management Systems (PMS), Multitasking, English Proficiency, Conflict Resolution

Industry

Hospitality

Description
You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a key role in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Front Office Assistant, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Act as the primary point of contact for guests by managing check-ins, check-outs, and general inquiries. Ensure a welcoming atmosphere and resolve guest issues promptly to deliver a memorable hospitality experience.