Front Office Assistant at Prime Home Health and Companion Care

East Longmeadow, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Phone Etiquette, Record Keeping, Filing, Scheduling, Background Checks, Inventory Management, Office Supplies Ordering, Communication, Problem-Solving, Time Pressure Management, Compassion, Empathy, Computer Proficiency, Software Operation, Client Needs Assessment

Industry

Description

Description We are seeking a motivated and detail-oriented Front Office Assistant to join our team at a home health aide and companion care agency. The ideal candidate will provide essential administrative support to ensure smooth daily operations, assisting various departments as needed. This position is Monday through Friday 8:00 a.m. - 2:00 p.m. Key responsibilities include: Answering and directing phone calls to the appropriate staff members Receiving, sorting, and distributing daily mail and deliveries Tracking and sending out birthday, holiday, and sympathy cards Welcoming visitors to the office and assisting them as needed Filing and maintaining organized records Assisting with processing applications for hiring Setting up orientations for new employees and assisting with related processes Running CORI background checks for prospective employees Supporting hiring and scheduling interviews Keeping inventory of office supplies and ordering new materials as needing Printing and stocking office use templates and forms as required Assisting in creating staff badges for employees Supporting the HR department with filing and administrative tasks as needed Performing other clerical receptionist duties such as filing, photocopying, and faxing Assisting office staff with daily functions and other duties that may arise to ensure efficient business operations Requirements Ability to establish rapport with medical professionals and clients Must be able to work well independently Excellent communication skills, both written and verbal Comfortable with computers and the ability to learn and operate scheduling and training software systems. Strong problem-solving skills, able to work under time pressure and handle multiple tasks while remaining composed Enjoy speaking on the phone, shows an interest in learning about clients' unique needs, and demonstrates compassion and empathy toward clients and caregivers Bilingual proficiency in Spanish preferred.

Responsibilities

The Front Office Assistant will provide essential administrative support for a home health aide agency, handling tasks such as managing incoming and outgoing communications, maintaining organized records, and supporting hiring processes. Key duties include answering phones, distributing mail, tracking correspondence, and assisting with employee onboarding and administrative functions.