Front Office Assistant at PT Partners - Premiere Physical Therapy & Sports Rehab

Bentonville, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

17.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multitasking, Computer Skills, Medical Front Office Experience, Communication, Scheduling, Patient Registration, Insurance Verification, Cash Handling, Medical Records, Attention to Detail, Interpersonal Skills, Training, Compliance, Infection Control, Performance Improvement

Industry

Description

Description Premiere PT & Sport Rehab is seeking an energetic and well-organized individual to work in our Bentonville office. You must have excellent customer service skills and be proficient at multitasking. Computer skills are mandatory. Medical Front Office Experience is preferred. Experience with Prompt is preferred but not required. Responsibilities include, but are not limited to: Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, co-workers, and supervisors. Schedules patients for services(s) within established guidelines. Greets and registers patients in a timely, professional and customer-focused manner. Explains Northland Rehab’s policies and procedures and billing processes to patient. Direct patient appropriately as needed. Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team. Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services. Generates and maintains medical records. Responds to all requests for information according to established procedures. Discharges patients from the system. Assumes responsibility for and maintains cash drawer system according to procedure. Maintains office and facility inventory and orders supplies as needed, following established procedures. As appropriate, attends and participates in clinic/management meetings and in-service education programs. Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation. Participates in performance improvement activities. Adheres to policies regarding infection control, risk management, HIPAA and corporate compliance. Performs other duties as requested. Requirements QUALIFICATIONS: Requires a high school diploma, or GED. One or more years of experience in a medical records department or recent graduation from an accredited medical records program strongly preferred. Strong attention to detail and accuracy a must. Strong interpersonal skills with a focus on exceptional customer service required. Computer experience in windows, spreadsheets, and word processing preferred.

Responsibilities

The Front Office Assistant will communicate effectively with patients and staff, schedule appointments, and manage patient registrations. Additional responsibilities include handling insurance verifications, collecting payments, and maintaining medical records.