POSITION SUMMARY

Performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor.

EDUCATION/TRAINING

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer

system.

• Knowledge of ICD & CPT.

EXPERIENCE

Two (2) years’ experience in a medical office environment

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and

Commitment to Excellence standards.

• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other

information according to practice policies and procedures.

• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state

and local standards.

• Maintains compliance with all Orlando Health policies and procedures.