OVERVIEW

We’re hiring administrative professionals to support day-to-day office functions such as data entry, scheduling, and document management. You’ll keep teams organized and running smoothly.
Ideal for someone who enjoys structure, multitasking, and clear communication.
Working Hours: 8am-4:30pm

EXPERIENCE

• Previous experience in customer service or data entry roles is preferred.
• Proficiency in English verbally and written
• Strong data entry skills with attention to detail and accuracy.
• Familiarity with sales techniques, including upselling strategies, is a plus.
• A proactive approach to problem-solving and the ability to analyze customer needs.

• Provide excellent customer service through various communication channels, including in-person, phone, email, and chat.
• Accurately enter and update customer information in their database.
• Analyze customer inquiries and provide appropriate solutions or escalate issues as necessary.
• Communicate effectively with customers to understand their needs and offer tailored solutions.
• Assist in upselling products or services when appropriate to enhance customer satisfaction.
• Maintain a high level of professionalism and phone etiquette during all interactions.
• Collaborate with team members to improve processes and enhance the overall customer experience.