OVERVIEW

We are seeking a motivated and detail-oriented Office Assistant to ensure efficient operation of one or more self storage facilities in Okanagan Falls. The ideal candidate will provide essential support in a busy office environment. This role requires strong organizational skills, excellent customer service abilities, and proficiency in clerical tasks. If you are someone who thrives in a fast-paced environment and enjoys helping others, we encourage you to apply.

SKILLS AND COMPETENCIES

• Interacting with the public and providing excellent customer service
• Polite and respectful, listening to customer’s concerns
• Communicate effectively, including handling telephone calls efficiently and replaying messages accurately
• Confidence to work with minimum direct supervision

QUALIFICATIONS

• Frequent lifting up to 25 pounds, bending, reaching above shoulder level, pulling, typing, prolonged sitting or standing.
• High school diploma or equivalent
• Valid Drivers license with reliable transportation
• Successful background check
• Strong English verbal and written communication skills, in person and on the phone
• Proficient computer skills (MS Office, keyboarding and internet savvy)
  If you’re ready to build your career with a growing company and have the drive to succeed, we want to hear from you!
  Job Types: Full-time, Part-time
  Pay: $20.00-$22.00 per hour

Benefits:

• Flexible schedule

Work Location: In perso

• Promote rentals of storage units and RV/boat spots by competently handling telephone and in-person inquiries. Provide ongoing assistance to tenants in their use of the storage spaces
• Effectively utilize computer system to log all transactions and tenant data/correspondence. Promote and sell packing/moving supplies.
• Open and close the office daily
• Contact tenants for issues such as past due accounts, auction notification, concerns with units, move out inspections, etc.
• Maintaining a clean office, restrooms, storage units, drive aisle and hallways. Maintain physical property appearance, i.e, light snow removal and mopping
• Conduct daily inspections of locks, units and gates/fences
• Resolve any customer issues effectively and in a timely manner