Front Office Associate at Focused

Lumberton, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Skills, Attention To Detail, Patient-Centered Mindset, Scheduling, Electronic Medical Records, Administrative Support

Industry

Mental Health Care

Description

About the Role Clarity Behavioral Health is hiring! We’re looking for an Associate to join our Clinical Operations team. The Front Office Associate plays a key role in creating a welcoming environment for patients and a smooth operational workflow for the clinical team. This position supports patient appointment coordination, clinician scheduling, communication routing, and front desk operations to help maintain an organized, efficient, and patient-centered clinic environment. Reporting to the Director of Clinical Operations in this role, you will: Support clinical operations and patient care coordination Support the daily flow and organization of the clinical office. Greet patients upon arrival and act as the primary contact for phone calls, emails, and patient portal messages. Assist with scheduling patient appointments and coordinating visits from pharmaceutical representatives. Support administrative and communication functions Monitor and manage clinician schedules to ensure accuracy and efficiency. Coordinate meal ordering and logistics for pharmaceutical representative visits and office luncheons. Track and route incoming communication, including faxes, emails, and messages, to the appropriate team members. Facilitate timely and clear communication across clinical and administrative staff to support seamless operations. What We Offer A Dynamic Environment: Join a fast-growing health clinic where you can make a meaningful impact. Leadership & Ownership: Take strong ownership of your work, enjoy mentorship opportunities, and access limitless leadership potential as we grow. Work-Life Balance: Enjoy flexible working hours Company-sponsored 401(k) retirement plan Qualifications Ability to commute to office in Lumberton, NJ Completion of a high school diploma or GED Prior experience in a healthcare, wellness, or clinic front desk setting is strongly preferred. Familiarity with electronic medical records (EMRs), scheduling systems, or patient portal software (experience with IntakeQ is a plus). Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Warm, professional, and patient-centered mindset. Clarity Behavioral Health is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

Responsibilities

The Front Office Associate supports clinical operations and patient care coordination while ensuring a welcoming environment for patients. This role includes managing clinician schedules, coordinating appointments, and facilitating communication within the clinical team.