Front Office Attendant - Overnight at Crown Resorts

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front office operations, Reception, Guest relations, Opera Property Management System, Customer service, Communication skills, Multitasking, Grooming standards, Payment processing, Conflict resolution, Time management

Industry

Hospitality

Description

Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. Crown is seeking experienced Front Office Attendants to join our team on a full‑time basis for the Overnight shift. This is an exciting opportunity to be part of a world‑class luxury environment, delivering exceptional guest experiences at Sydney’s most iconic property. Why Join Our Team Complimentary meals every shift, including hot meals and fresh options overnight Tailored uniform provided and laundered, so you’re always presentation‑ready Permanent, full‑time opportunity with access to internal progression and career development Key Responsibilities Checking guests in and out while ensuring smooth front‑desk operations Allocating rooms and escorting guests to their destination as required Confirming and processing payments accurately Using the Opera Property Management System to enter guest information and maintain up‑to‑date visit history Delivering tailored, elevated guest experiences, including organising taxi and limousine services Building quick, genuine rapport with guests and visitors You’ll Bring Demonstrated experience in a front office, reception, or guest relations role Unrestricted Australian working rights or a valid visa allowing full‑time employment Availability to work across a 24/7 rotating roster, including weekdays, weekends, evenings, overnights and public holidays Knowledge of Opera Property Management System (highly regarded) Experience working in a fast‑paced, premium, and customer‑first environment A guest‑focused mindset with a passion for going above and beyond Strong communication skills and the ability to manage multiple tasks in a busy environment Immaculate presentation and grooming standards On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you. Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. Our Talent Community is a place to stay connected with life at Crown Resorts. Register for access to curated career content and stay in the know on what’s happening at Crown. We’ll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It’s a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.

Responsibilities

The Front Office Attendant is responsible for managing guest check-ins and check-outs while ensuring smooth front-desk operations. They also handle room allocations, process payments, and provide elevated guest services including transportation arrangements.