Front Office - Bellman at Courtyard by Marriott St Joseph Benton Harbor

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Baggage Handling, Guest Services, Traffic Management, Communication, Customer Service, Attention to Detail, Knowledge of Local Attractions, Teamwork, Problem Solving, Time Management, Hospitality, Safety Awareness, Brand Standards, Service Quality, Willingness to Please, Security Procedures

Industry

Hospitality

Description

POSITION SUMMARY The Bellman is responsible in acknowledging, welcomes and departs all guests/visitors arriving to/from the hotel, providing assistance with guests' luggage. Ensuring all guest luggage is delivered to room / brought down from room and not left unattended. Thorough knowledge of all hotel services and amenities. Performs daily responsibilities to the hotel’s standard. Performs the daily responsibilities of these positions and assists where necessary to ensure optimum service to guests/visitors. PREFERRED QUALIFICATIONS Secondary school or equivalent CORE WORK ACTIVITIES Adhere to all standards in accordance to the Brand Standards pertaining to welcoming and departing guests, baggage handling, delivery of items and newspapers, etc Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests Ensure a “welcoming sense of arrival” and demonstrate a “sincere farewell” while also ensuring the lobby, driveway, and Concierge area’s appearance reflect highly on the hotel and Company Trained on systems, security, and service and quality standards in accordance with the Brand Standards Maintains a willingness to please attitude and give undivided attention to any approaching guests Monitor and direct traffic activity of taxis, hotel limousines, guest vehicles etc to ensure smooth and efficient flow of traffic at the hotel driveway At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Responsibilities

The Bellman is responsible for welcoming guests, assisting with luggage, and ensuring that all guest luggage is delivered to and from rooms without being left unattended. They must also maintain the appearance of the lobby and driveway while providing information about hotel services and local attractions.