Front Office

at  CHAS Health

AMAZING BENEFITS PACKAGE!

• Medical, Dental, & Vision Insurance
• Paid Time Off (PTO) – up to 6 weeks of PTO per year
• Childcare Stipend – contribution of $5,000 per year to the employee’s dependent care spending account
• Loan Reimbursement - reimbursement for student loan payments up to $5,250 per year
• Retirement Plans - organization matches the employee’s contribution, up to 6% of gross wages
• above benefits dependent upon eligibility criteria
  Click here for more detail about the benefits package!
  Pay Range: $21.92 - $31.25 USD hourly.
  Don’t meet every single requirement? At CHAS Health we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway! You may be just the right candidate for this or other roles.

QUALIFICATIONS:

HS diploma or equivalent preffered. Applicable additional schooling and/or formal training preferred. Customer service and multi-line telephone experience preferred. Computer skills required. Ability to spell accurately. Able to clearly communicate information to patients and gather information from patients. Must have basic math skills to calculate patient payments. Valid drivers’ license and insurance required.

PURPOSE OF JOB:

Improve the overall health of the communities we serve by performing reception, scheduling and general administrative support duties as follows:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Immediately greets patients upon arrival; verifies appointment time, insurance and personal information, and collects co-pay.
• Schedules patient appointments based on established scheduling guidelines to ensure clinic can achieve target productivity expectations.
• Reconciles daily receipts/petty cash.
• Takes patient demographics over the phone & enters into electronic health records system (EHR).
• Ensures accuracy and completion of intake forms before forwarding to appropriate department for processing.
• Professionally answers calls, takes messages and/or refers callers to appropriate individuals.
• Schedules translators as needed.
• Treats patients with highest respect in all functions of job and maintains patient confidentiality.
• Monitors patient waiting rooms for cleanliness and security.
• Performs other duties as assigned.