Front Office Check-In at Georgia Hand, Shoulder &Elbow

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Organizational Skills, Attention to Detail, Task Prioritization, Confidentiality, Microsoft Office Suite, EMR Proficiency, Insurance Verification, Patient Scheduling, Billing Knowledge, Customer Service, Problem Solving, Team Collaboration, OSHA Compliance, Administrative Skills

Industry

Hospitals and Health Care

Description

Description Job Summary: The Front Office Check-In Administrative Assistant will facilitate patient care by effectively facilitating patient flow. Supervisory Responsibilities: N/A Duties/Responsibilities: Greets patients immediately upon arrival, assists with check-in utilizing Epion pad. Obtain and scan identification and insurance cards. Review Epion for missing or incorrect information and edit or obtain prior to accepting into Athena. Answer and route incoming calls. Insurance verification through Availity, obtain referrals for HMO patients keep track of visits, contact insurance company if additional benefits for coverage are requested. Work with the billing/insurance department to maintain adherence to policies developed to ensure prompt payment of claims, collection of copays and balances. Maintain a high level of knowledge of administrative and billing skills. Facilitate appointment scheduling, cancellations and rescheduled appointments in accordance with physician and/or office guidelines. Submits necessary information and documentation for insurance authorization and obtains authorizations. Advises patients of balances owed to GHSE and collects money. Check charts for next day’s schedule to ensure all information is current and correct. Print encounter forms and route them to the appropriate party depending on the type of visit. Review the next day’s charts for insurance and balances. Coordinate with Billing or Self-Pay Patient Accounts Representative for assistance with patient’s questions regarding account balances. Maintain Inbox daily for phone messages, referrals and continuity of care documents, to ensure tasks are being completed. Participate in weekly huddles with administrative staff. Maintains files and records as requested. Maintain OSHA compliance in coordination with OSHA Compliance Officer. Performs other duties as assigned. Requirements Required Skills/Abilities: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to prioritize and delegate tasks. Ability to maintain confidential records. Proficient with Microsoft Office Suite or related software. Education and Experience: One year with medical office administrative experience. Proficient with EMR, Epic experience preferred. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Responsibilities

The Front Office Check-In Administrative Assistant greets patients, assists with check-in, and manages patient flow. They also handle insurance verification, appointment scheduling, and maintain patient records.