ADDITIONAL INFORMATION

Job Number25111507
Job CategoryRooms & Guest Services Operations
LocationHeidelberg Marriott Hotel, Vangerowstrasse 16, Heidelberg, Baden-Wurttemberg, Germany, 69115
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

• Check-in and check-out of our international guests.
• You are the contact person for our guests and advise them on all matters and concerns.
• Together with your team, you contribute to achieving the department’s goals through upsells and enrollments.
• You always keep a cool head & support complaint management.
• Support in the training and further education of employees and trainees at the front office.